pojok Responsible Gaming — Your safety is our priority
pojok believes that entertainment and safety go hand in hand — that is why we provide strong tools and clear guidelines to protect every player.
Why does responsible betting matter?
pojok is a trusted online betting and casino platform in Bangladesh. We do not just want to entertain — we want every user to enjoy games consciously and safely. Responsible gaming means knowing your limits, making decisions with a clear head, and seeing gaming as a fun part of life — not a solution to problems.
If betting goes beyond being fun and you or someone close to you is at risk, it is important to take the right steps at the right time. On this page we have set out all of pojok's protective tools, guidelines, and ways to get support in detail.
If you are under 21, creating an account or playing on pojok is not permitted. Keeping minors away from gaming is our ethical and legal responsibility.
Our protection tools and guidelines
Every protection tool at pojok helps you stay in full control of your gaming.
21+ age verification
Age verification is mandatory when registering at pojok. Anyone under 21 is not permitted to use an account. If you suspect that a minor is using your account, contact support immediately.
Setting deposit limits
You can set your own daily, weekly, or monthly deposit limits. Once a limit is set it takes effect, and increasing a limit has a set waiting period — so you do not spend more money on an impulse.
Session time limits
Playing for a long stretch affects focus and judgement. Using pojok's session timer feature, you can receive an automatic alert after a set period of time, making it easier to take a break.
Time-out break
If you want to take a temporary break, use the time-out feature — your account can be suspended for anywhere from 24 hours to 30 days. No bets or deposits are possible during the break.
Permanent self-exclusion
If you feel that gaming is having a negative impact on your life, activate self-exclusion to remove yourself permanently. Recovering an account after this step is not straightforward — it is an important decision.
24/7 support service
The pojok support team is available around the clock in Bengali and English. Reach us by live chat or email. If you have concerns about gaming, do not wait — speak to us today.
Warning signs of problem gambling
- Repeatedly placing bigger bets to try to win back lost money
- Hiding your betting habits from family or friends
- Betting with money meant for everyday needs
- Trying to stop playing but being unable to
- Feeling restless or irritable when not betting
- Neglecting work, studies, or family responsibilities because of gaming
- Borrowing money or selling assets to cover betting expenses
The golden rules of healthy gaming
- Play for entertainment only — not in the hope of making a profit
- Set a budget in advance and stick to it
- Keep to set time limits and take regular breaks
- Avoid betting when drinking alcohol or under emotional stress
- Never increase your bets to try to recover lost money
- Alongside gaming, keep your attention on family, friends, and hobbies
- If in doubt, contact support right away
How to use the protection tools
pojok's safety settings can be changed easily from your account — or get help from support.
Log In to Your Account
Log in to pojok and go to the Account Settings section. Look for the "Responsible Gaming" option there.
Set your preferred limits
Daily deposit limit, session time limit, or time-out — choose the limit you need and confirm it.
If you want self-exclusion
If you need a long-term break, activate self-exclusion. The support team will help you complete the process.
Get support
For any issue, contact us via 24/7 live chat or email at [email protected] — you can communicate in Bengali.
Deposit limits and financial protection
The minimum deposit at pojok is ৳100. But beyond technical limits, create a realistic budget for yourself. Decide in advance how much you will spend on entertainment per week or month, and set that limit in your account. This ensures gaming never puts pressure on your main income.
Lowering a deposit limit takes effect immediately. However, increasing a limit has a set waiting period — this delay is intentional, so decisions are not made impulsively.
Self-exclusion in detail
Self-exclusion is the strongest protective measure available. Once activated, you will not be able to log in, place bets, or make deposits on pojok. This option is for those who genuinely want a complete break from gaming.
To activate self-exclusion, submit a request via live chat or send an email to [email protected]. Our support team will help complete the process quickly.
Time-out — a temporary break
Everyone needs a break sometimes. With pojok's time-out feature, your account can be temporarily closed for anywhere from 24 hours to 30 days. No promotional emails or notifications will be sent during the break. Once the break ends, the account will become active again on its own.
Protecting minors
If there are children or teenagers in your household, make sure they cannot access your pojok account. Do not share your password, and use a PIN or parental controls on your device. Using betting sites is strictly prohibited for minors.
Bonus and promotion awareness
pojok's welcome bonus (up to 150%, up to ৳5,000, with wagering of 15x the bonus amount) is an entertainment opportunity — not a guaranteed way to earn money. Read the bonus terms and conditions carefully, and if you feel pressure to deposit more money to receive a bonus, stop.
Contact & Support
For any questions or concerns about responsible gaming, contact the pojok support team:
Email: [email protected]
Our trained support team is able to discuss gaming concerns confidentially.
Enjoy yourself safely,
play responsibly
Set your limits, stay aware, and enjoy pojok's games with peace of mind.